Privacy Policy
Last updated: 25/06/2026
1. Who We Are
This website is operated by Paggs184, located at 182-184 Wandsworth Bridge Road, London SW6 2UF.
For any questions regarding this Privacy Policy or your personal data, please contact us:
- Email: info@paggs184.co.uk
- Telephone: 020 7371 5253
2. What Personal Data We Collect
When you use our website, we may collect the following information:
Contact and Booking Enquiries
When you complete a contact or booking form, we may collect:
- Name
- Email address
- Telephone number
- Any information included in your message
Marketing Communications
Where you have given your consent, we may collect and store:
- Name
- Email address
- Telephone number
- WhatsApp contact details
for the purpose of sending marketing communications, special offers, promotions, events and restaurant updates.
Technical Information
Our website automatically collects certain technical information, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookie information
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and booking requests
- Manage customer communications
- Send newsletters and promotional offers
- Send marketing communications via email and WhatsApp
- Improve our website and services
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
Consent
For:
- Email newsletters
- WhatsApp marketing campaigns
- Promotional communications
You may withdraw your consent at any time.
Legitimate Interests
For:
- Responding to customer enquiries
- Managing bookings
- Improving our services and website
5. Data Sharing
We do not sell or rent personal data to third parties.
We may share data with trusted service providers who assist us in operating our business and website, including:
- Website hosting providers
- Email service providers
- Website security services
- Marketing communication platforms
These providers process data only on our instructions and in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy.
Typically:
- Enquiries and booking requests: up to 24 months
- Marketing subscriber information: until consent is withdrawn or the individual requests deletion
- Website technical logs: as required for security and operational purposes
7. Cookies
Our website uses cookies to improve functionality, security and user experience.
The cookies currently used may include:
| Cookie | Purpose |
|---|---|
_cf_bm | Security and bot protection |
_tccl_visitor | Visitor tracking and website functionality |
cp_challenge | Security verification |
fs_lua | Security and fraud prevention |
fs_uid | User identification and website functionality |
pvisitor | Visitor identification |
trustedsite_tm_float_seen | TrustedSite trust badge functionality |
trustedsite_visit | TrustedSite visitor verification |
wordpress_test_cookie | Checks browser cookie support |
wp_lang | Stores language preference |
Some cookies are essential for website operation and cannot be disabled.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your data
To exercise any of these rights, contact us using the details provided above.
9. Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction.
10. Complaints
If you believe your data has been handled improperly, you may lodge a complaint with the:
Information Commissioner’s Office
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last Updated” date.